The Custom Design Process
Mark Your Calendar
The first step is to schedule a time for your complimentary virtual styling appointment via video chat. Use the appointment page to select the time that works best for you and we’ll be in touch with your personal consult link. We’ll reach out via video chat and talk through all of your ideas. You’ll be able to learn more about Saint Mae, our process, and what to expect throughout each step.
Once you’re ready to get started, you’ll submit your deposit online to secure your design time (we do require your design deposit before any work begins). Please note that we only take on a certain amount of custom projects each year to ensure a super intimate process from start to finish. We do book up quickly so we recommend submitting your deposit as soon as possible to ensure we’re able to get you onto the design calendar.
Now the fun part begins! From here, we’ll take everything we talked about on our call to come up with a few digital sketches of your design for you to review. We’ll work through everything until you’re 100% happy with every detail. Once the design has been approved, we’ll create a 3D CAD rendering of your piece and send to you for approval. Once that has been approved, it will get sent into production. We estimate the whole process taking about 8-10 weeks but that truly depends on a number of factors. We’ll make sure to keep you in the loop so you know exactly what’s happening every step of the way.
A note from Megan
“I was nervous about purchasing
the ring without trying it on…”
I was looking everywhere for a wedding band and I came across Saint Mae on instagram. I was so excited when I saw the Moondance Ballerina Band. It went perfectly with my engagement ring and when I reached out to Carli, she responded right away. I was nervous about purchasing the ring without trying it on. She then invited me to meet her so that I could see the ring in person. That meant the world to me and I was so thankful for the whole experience!
A note from Nathan
“They were more than happy to
help me in any way they could!”
Saint Mae has been a dream to work with on my fiancé’s beautiful engagement ring. Even while I’m in Australia, they got back to me within minutes and was more than happy to help me in any way they could. Even if it was just reassuring me while waiting. Would highly recommend Saint Mae to design the ring of your dreams!
A note from Shaylee
“The entire process was so easy and smooth”
Couldn’t recommend Saint Mae enough… from enquiring about a ring their reply was always super prompt. Then a consultation was quickly organized and we got to designing. The entire process was so easy and smooth, and the finished product is beyond anything I ever expected. It is absolutely perfect and I cannot wait to show it off everyday.
A note from Will
"When I began ring searching with my now fiancee,
it was a little overwhelming."
When I began ring searching with my now fiancee, it was a little overwhelming. Understanding all the details, the importance of conflict-free, finding a vintage style, customization options...and most of these companies are primarily online which was unnerving. The minute we met Carli, all of that changed. Her personal touch, attention to detail, beautiful designs and willingness to work through the process was first class. The final design was stunning and exactly what I'd hoped for. Oh, and she said yes! We'll be going back to Carli for the wedding band and we'd highly recommend Saint Mae to anyone searching for the perfect ring with a personal touch!